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FAQs on Product Returns
Unfortunately, no. For example, if your current warranty expires 12/31/20, the replacement part expires on that original warranty date.
Unfortunately, no. When an out-of-warranty part is replaced, it carries a 6-month warranty only.
The serial number determines if the part is a under one- or two-year warranty.
All parts returns are sent to InterMotive. LGS Group is the master distributor for InterMotive, and doesn’t accept returns at their locations.
Once your RGA is requested and sent to you, the return address will be at the bottom of the form.
Yes, we can, if the parts installed have been registered via our website. If not, the builder or upfitter will have to give you the information.