FAQs

Find answers to typically asked questions.

FAQs on Products

How do I know which product I have?

Where do I find your module on the vehicle?

The product did not come with installation instructions, where do I get them?

Will this product function on this year’s or next year's vehicle model?

Can I change the configuration setting myself?

Do you have somewhere local I can take my vehicle for repair service?

Can I uninstall this product from my vehicle?

Where can I get replacement parts for the product?

Is my product still under warranty?

Will installing this product void my vehicle’s factory warranty?

Our products are tested and designed to interface with the OEM systems on your vehicle. Most of our products include plug and play connections to limit cutting OEM harnessing, and are passive on the CAN network wherever possible.

Many vehicle manufacturers recommend using our products on their vehicles.

In addition, the Magnuson-Moss Warranty Act helps to protect consumers from their warranties being voided unfairly.

Other FAQs

FAQs on Returns (RGAs)

FAQs on Service Parts

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